Operations

Pre-Sales Client Services Account Manager

Remote / 1099 or W2

We are looking to hire a technical product expert consultant that can help our potential clients with their product use-cases and requests. In brief, this role involves a mix of pre-sales, customer success, and technical account management. Must be a US Citizen, we work on government contracts.

Qualifications

  • The ideal candidate should have deep technical background in traditional Microsoft IT, Microsoft Cloud Productivity Solutions (Modern Workplace M365) and Hybrid infrastructures
  • Strong technical proficiency in Microsoft Defender, Microsoft Entra, Microsoft Intune, Microsoft Priva, Microsoft Purview, and Microsoft Syntex is a plus
  • Proven ability to engage in consultative selling, understanding customer pain points, and positioning Microsoft products as solutions to those challenges
  • Professional experience working directly with clients and customers to provide technical support and guidance
  • Ability to think creatively to find solutions to business problems and issues.
  • Ability to understand and articulate complex technical concepts to both technical and non-technical audiences
  • Ability to adapt quickly to changes in technology, industry trends, and product updates, ensuring continued relevance and expertise in Microsoft solutions.
  • Strong problem-solving and critical-thinking skills
  • Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships
  • M365 Certifications are a plus!
  • Ability to pass background check.


What would you do at Blerdtech?

Our team designs, develops, and maintain SharePoint/Teams solutions tailored to our clients needs across various industries. We architect solutions based on the client's licensing model and also setup and troubleshoot Office 365, including Teams, Sharepoint. We also specialize in migrations, either fileserver to SharePoint Online or tenant to tenant migrations.


Responsibilities
  • The Pre-Sales Client Services Account Manager is passionate about uncovering a client’s business problems and architecting solutions leveraging various public cloud technologies, matching the appropriate technology to help solve the identified problem(s).

  • This role works closely with the COO and Business Development Managers from the initial engagement with a customer to the final stage of closing the project.

  • Work with COO to conduct technical sales calls with potential clients around Microsoft Cloud technologies

  • Create customer facing demos/POCs and presentations around designed solution.

  • Participate in monthly technical meetings with management, development team, and operations to get updates on assignments and help coordinate interdependent project tasks.

  • Develop accurate estimates/BOMs, SOWs and occasional RFP responses

  • Stay up to date with latest Microsoft cloud technologies and acquire necessary technical certifications


Who We're Looking for
  • Someone who is flexible and open-minded, we are a diverse team.

  • Someone who is fundamentally curious and willing to learn new things.

  • Someone who can work individually or with a team.

  • Introverts welcome but understand that the company is run by an extrovert

  • Must be a kind person, we don't tolerate bullying on our team.


Benefits With You In Mind

Contract work generally doesn't provide the same level of benefits as working at a company as a permanent employee, but as a contract employees you are paid more hourly. Contractual employees are also responsible for obtaining their own insurance and retirement savings but we do offer some group discounts on purchases.

Remote Work

Remote work has several benefits, including increased flexibility, improved work-life balance, reduced commuting time and costs, access to a larger pool of job opportunities, and lower overhead costs for businesses.

Flexible Schedules

Flexible schedules refer to the ability to adjust and adapt one's work hours to accommodate personal needs and preferences. This may include working part-time, job-sharing, telecommuting, or working outside of traditional business hours.

Access Perks Program

We’re thrilled to announce an incredible addition to our employee benefits – Access Perks, the largest private discount network in America! Access Perks is designed to help you maximize your savings and enrich your daily experiences with exclusive discounts.

Training & Certification Discounts

Our team's success depends on the depth of our knowledge, which is why we prioritize staying up-to-date with the latest technology trends. Our HR department ensures that we have access to both internal and online self-paced training programs for continuous learning.

We're on a mission to revolutionize the way tech works, driven by a powerful combination of transparency, trust, and cutting-edge technology. Our aim is to empower our employees and drive positive change in the industry. Join us and let's create a better way to work together!


What is our Hiring Process like?

Once we contact you after receiving and reviewing your resume, there is no recruiter screening call. Our HR team will schedule your interview if we are interested and then you will meet directly with the COO and interview on a video call and chat for 15 to 30 minutes. You'll get an answer within 2 weeks. That is it. We are direct and open, no games.

  1. We will review your resume and look for attention to detail and grammar.

  2. Prepare: Research the company and role, and practice answering common questions.

  3. Ask questions: Prepare some questions in advance, and ask for clarification if you don't understand something.

  4. Listen: Be engaged with the interviewer, and welcome all questions with a smile.

The technical component may involve answering questions related to knowledge about a particular topic, process, or product. You may be asked to outline the solution to a common problem. You can expect questions that assess your technical expertise, problem-solving abilities, and communication skills.


How to Apply

If you think that you are suitable for this role, kindly complete the form provided below and attach your updated resume. Though submitting a cover letter is optional, we use it to gauge your level of interest and communication skills.