Make Our Team Your Managed Service Provider for M365

Take advantage of our partner status with Microsoft and save time & money.

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MSP Plan Pricing

Billed Monthly Billed Yearly

Save 25% with yearly billing

Thunderball
$ 250  / mo

For organizations that need minimal M365 support.

Pay your way via Stripe

  • 1 Free Tenant Assessment

  • 12-24 Support SLA

  • Basic Security Setup

  • M365 Training & Tips

  • SharePoint Site Setup

  • Basic Troubleshooting

Goldfinger
$ 500  / mo
$ 4,500.00  / yr
Save 25%

For organizations with internal IT teams that need M365 support.

Pay your way via Stripe

  • Everything in Thunderball plan

  • Best plan for orgs with Internal IT

  • Advanced Troubleshooting

  • Optimization of M365 tools.

  • Tailored Training Sessions

  • 24/7 email support

Diamonds Are Forever
$ 1000  / mo
$ 9,000  / yr
Save 25%

For organizations that need full support and shorter SLAs.

Pay your way via Stripe

  • Everything in Goldfinger

  • End-to-End Mgmt of Tenant

  • Priority Response

  • Power Platform Projects

  • 1-2 SLA for Tickets

  • 24/7 Email Support

Interactive Help Desk

Achieve more with our Support Model

To provide exceptional customer service, we ensure seamless integration and consistency across all channels.

  • Email

  • Instagram Chat

  • Facebook Mesenger

  • Chatbot

  • Toll Free Phone Number

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Guaranteed Service Level Agreements

Get a response to your ticket as fast as within an hour.

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Knowledge Base

Our Knowledge Base articles are designed to answer common questions in article format so you don’t always have to submit a ticket.

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Get Support Updates in Teams

We use our custom Power Automate connector to send updates in Teams about your support requests.

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Monthly Environment Assessments

We will analyze your tenant usage and give you an overall look at how it is running.

1
We Help Internal IT Teams Manage Their M365 Tenant

Our team has experience in every area of Microsoft 365, from Azure AD to Teams/SharePoint and Power Platform. Our hands on knowledge will help you quickly address issues and solve inefficiencies.

2
Weekly Email Reports

We send weekly reports to give you an overview of your organization's tickets and what the top issues are. We also use this data to make recommendations in your monthly tenant assessment report.

3
Power BI Reports Available

Monitor Service Desk/Customer Support metrics in real time, we push your updated stats as they get updated and this report will be available in the Teams channel created for your organization on our tenant.

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